About Community Health Workers
What is a Community Health Worker?
A community health worker — or promotor(a) de salud — is defined by Texas DSHS (Department of State and Health Services) as a person who, with or without compensation is a liaison and provides cultural mediation between health care and social services, and the community.
A CHW is a trusted member and has a close understanding of the ethnicity, language, socio-economic status, and life experiences of the community served. He or she assists people to gain access to needed services and builds individual, community, and system capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, patient navigation and follow-up, community health education and information, informal counseling, social support, advocacy, and participation in clinical research.
CHW Core Competencies